Draft: company details still to complete (LEGAL_COMPANY, LEGAL_SIRET, LEGAL_ADDRESS, LEGAL_EMAIL, LEGAL_HOST).
Terms of Service
Last updated: October 18, 2026
1. Who we are and who can use the service
Estineo is online software for contractors, published by [to complete: company name and legal form] ([to complete: registration number (SIRET)]), [to complete: registered address]. The service is for businesses and independent contractors using it for their work, not for personal or household use. By creating an account you accept these terms on behalf of your business.
2. Plans and prices
Prices are in US dollars and do not include sales tax or other taxes that may apply.
- Solo: $79 per month, or $708 per year.
- Team: $199 per month, or $1,788 per year.
- Business: $399 per month, or $3,588 per year.
The first 100 US customers get a founding member price (−20% for life), kept for as long as the subscription is not interrupted. The price of an active subscription does not change while it stays active. What each plan includes is shown on the pricing page.
3. Billing and automatic renewal
Payments are processed by Whop, our payment provider. There is no free trial for US accounts: you pay when you subscribe, in advance, every month, every 3 months or every year depending on the option you choose. Your subscription renews automatically at the end of each period, at the same price, until you cancel. We email you a receipt for each payment.
4. Cancellation and refunds
You can cancel at any time, online, from the billing page of your account, in a few clicks. Cancellation takes effect at the end of the period you already paid for; you keep full access until then. [to review: payments for the current period are not refunded] After the end of the subscription your account becomes read-only: your data stays available to view and export.
5. Your data
You own the data you put in Estineo (clients, jobs, estimates, invoices, photos). You can export it at any time from your settings, including after your subscription ends. [to review: how long data is kept after cancellation, for example 12 months]
6. AI features
Estimates, reminders and texts suggested by AI are drafts: you review them before anything is sent, and nothing is sent without your action. Totals and taxes are calculated by the software, not by the AI. AI suggestions are provided by Anthropic (Claude); see the Privacy Policy.
7. E-signatures, estimates and invoices
The service lets your clients approve estimates electronically and keeps the name, date, time and IP address of the signature as a record. You remain responsible for the content of your estimates and invoices, your prices, and complying with the laws that apply to your business (licensing, permits, sales tax, consumer rules for your own clients).
8. Acceptable use
Don't use the service for anything illegal, to send spam, to access other customers' data, or to disrupt the service. We may suspend an account that does.
9. Availability and liability
We take reasonable measures to keep the service available and back up data daily, but the service is provided "as is", without guarantee of uninterrupted availability. To the extent permitted by law, our liability is limited to direct damages and capped at the amounts you paid us in the 12 months before the event.
10. Changes, governing law and contact
We may update these terms; we will email you before a material change takes effect. [to review: governing law and venue, currently the laws of France and the courts of the publisher's registered office] Questions: [to complete: contact email].